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Admin Features

SyncHive provides a dedicated Settings section for administrative users. From here you can maintain your account details, manage other users, handle custom schema extensions, and clear data.

Account Settings​

On the Personal Info page, you’ll see your current account details.
The email and name fields are read-only. You can also see whether a user’s email has been verified.

You can:

  • Change your name
  • Change your email
  • Change your password

The Multi-factor Authentication tab shows the current status for your account.

  • If it’s disabled, you’ll see a Setup button.
  • Once enabled, you'll need to enter a code from your authenticator app whenever you log in.

User Management​

The Manage Users page provides an overview of all users in your SyncHive environment.

Adding a New User​

To invite a new user, enter their:

  • Email
  • First Name
  • Last Name
  • Role

Roles available:

  • System Administrator — full access to all areas of SyncHive, including user and schema management.
  • Account Administrator — can manage users and data within the account but may not have system-wide privileges.
  • Power User — can operate integrations and view logs but cannot administer other users.
  • Standard User — read-only access; can view integrations and dashboards.

The new user will receive an invitation email and must confirm their account before logging in.

Editing or Removing Users​

You can update a user’s details or change their role. Deleting a user cannot be undone, so use this feature carefully.

Schema Management​

SyncHive provides a base schema, a canonical data model. Your organization can extend this schema to add custom shapes and properties.

On the Manage Schema page you can import and export these extensions.

At the top of the page, you can see:

  • SyncHive Schema Version
  • Extension Schema Version

Import Extensions​

Upload a .seed file (Schema Extension Export Document) to apply a new extension version.

Note: Draft shapes (unpublished schema changes) are removed when you import a new version.

Export Extensions​

Download an encrypted .seed file containing your current extension schema. This file is useful for:

  • moving schema changes between environments
  • backing up customizations

Data Clearing​

The Clear Data page allows system administrators to purge all integration data from the current environment.

Note: This action cannot be undone. Verify that you're working in the correct environment before confirming.

Best Practices​

  • Enable multi-factor authentication.
  • Review user roles regularly.
  • Before importing a new extension version, export the current one. This ensures you can restore customizations if something goes wrong.