5008E: Platform unavailable

What does this mean?

Error code 5008E: "Platform unavailable" indicates that a part of the SyncHive platform is unavailable when attempting to process a message. The request has been retried for more than 24 hours without success and will be moved to stuck messages.

How does SyncHive handle it?

The message is not processed successfully and becomes a stuck message.

When does this happen and what can I do about it?

Contact SyncHive support to investigate and address the issue directly.