5006E: Unauthorized

What does this mean?

Error code 5006E: "Unauthorized" indicates that SyncHive encountered an authorization failure. The request has been retried for more than 24 hours without success and will be moved to stuck messages.

How does SyncHive handle it?

The message is not processed successfully and becomes a stuck message.

When does this happen and what can I do about it?

This error can occur with a Connector or a part of the SyncHive platform. The associated error message will specify whether the issue is with the Connector or the SyncHive platform.

Please contact either the Connector's support team or SyncHive support for direct investigation and resolution.