5008W: Platform unavailable

What does this mean?

Error code 5008W: "Platform unavailable" indicates that a part of the SyncHive platform is unavailable when attempting to process a message. This issue may be automatically resolved by SyncHive during subsequent retries.

How does SyncHive handle it?

SyncHive automatically retries the request at set intervals.

When does this happen and what can I do about it?

This error could be caused by a temporary connectivity issue. If it persists, resulting in a stuck message, contact SyncHive support to investigate and address the issue directly.